Warranty & Returns
Warranty:
Warranty covers manufacturer defects, it does not cover any damage caused by improper installation or mechanical error, weathering, corrosion/oxidation, damage due to water, alteration, physical damage or abuse, normal wear and tear, etc.
New Item Returns:
- Returned within thirty (30) days of purchase date.
- Returned uninstalled in their original item packaging in sellable condition.
- Accompanied by a copy of the original Invoice and Return Authorization Form.
- Packed in the proper sized BOX to prevent damage in transit.
- Any returned item that arrives in a soft-pack envelope will be refused.
- Must display the issued Return Authorization Number on the outside of the box (next to the shipping label is best).
- Must be shipped pre-paid.
Defective Items for exchange
- Accompanied by a copy of the original Invoice and Return Authorization Form.
- Defective items can be returned for exchange only, we DO NOT accept defective returns for refund. No Acceptations!
- Must display the issued Return Authorization Number on the outside of the box (next to the shipping label is best).
- Must be shipped pre-paid.
Incorrect Part Exchanges:
If you need to exchange an item, simply return it by the method mentioned above and make a new purchase for the item you need.
when we receive your return we will issue you a refund by the original payment method.
Non-returnable Items for refund:
- Parts altered, repaired, improperly installed and/or missing any parts.
- Repair kits and upgrade kits that have been opened or Installed.
- Alternators, Starters, Armatures, Regulators, Rectifiers, Rotors, Stators, Field coils, Starter drives and Solenoids are non-returnable unless faulty do to manufacturing defect.
- Special order items that we do not stock. "Noted on invoice"
ALL returns must be issued a return authorization number, Click Here to get a Return Authorization Number.
Note:
All returns, except those due to our error are subject to a 20% restocking fee.
Defective Returns For Exchange ONLY.
Returned packages not displaying a valid Return Authorization Number will be refused or discarded.
Return Authorization numbers are valid for fourteen (14) days from date of issue.
Funds for reterns can take up to 2 biling cycles to be posted to your credit card statement