Terms and Conditions
Product:
Warranties:
• All parts and kits are covered with a one (1) year warranty unless otherwise specified.
• ASPWholesale does not cover shipping costs for warranty replacement on international orders.
Alternator - starter - repair kits & upgrade kits:
• All our alternator and starter kits are assembled as accurately as possible from a
parts list for each alternator or starter supplied by the Lester catalog company. In
rare occasions some alternators or starters may have had a revision made that had not been noted in the bill of materials list. These revisions can be any component within the alternator or starter. In this case the customer will need to return the incorrect part to get an exchange of the correct revised
part.
Order processing:
Order Processing:
• Orders are processed in the order they are received, most orders ship the same or next day but can take up to (2) two business days.
Payment and charges:
Payments:
•
All payments are made through PayPal payment system, ASPWholesale does not retain any credit card information what so ever.
• Credit card payments via PayPal is accepted for U.S. purchase and shipped within the United States.
• PayPal Express checkout is available for our international and U.S. customers.
Charge back's and claims:
• Customer should not charge back credit card payment or file PayPal dispute/claim to Alternator & Starter Parts Wholesale as a quick method of refund. you must follow the product return procedures outlined in our
Returns Policy .
• The use of charge back to improperly obtain credit on a product purchase will be disputed for not following procedures as outlined and will asses any fees that may apply. If you wish to return your item for refund, please
see our Returns Policy
.
Credit card and mail fraud
• A Charge back is considered fraud and you will be prosecuted to the fullest extent of the law for any credit card or mail fraud attempt.
Shipping:
Shipping costs:
• Shipping rates are calculated by the delivery address zip code during check out.
Additional charges might be applied if shipping address is changed after
purchase.
• Shipping amounts quoted are by the carrier service and are non-refundable.
Shipping delivery times:
• Orders are shipped out of Tampa Florida.
• Delivery times are those calculated by the carrier.
• Once your order is picked up by the carrier we have no control over the delivery time.
• A tracking number is provided in the order completion confirmation email and in your account by clicking on the order history link.
International shipping services - Canada, Europe, Africa, Asia, Middle East etc
• Priority Mail International 5 - 7 Days "is insured for contents value if lost or damaged in transit"
Shipping - Items lost or damaged:
ASPWholesale does not refund or replace missing or damaged contents caused in transit. When an item has been lost or damaged in shipping do the fallowing.
1, Contact your local post office and have it put on record that the package was damaged and or the contents was missing.
2, Take photos of the package in the condition it was received and forward them to us at customer_service@aspwholesale.com
3, Contact our customer service of the situation and a claim will be filed with the carrier.
While your claim is being processed by the carrier you will need to repurchase the item (s).
When the claim is settled you will be contacted as to the outcome, in most cases you will be fully refunded for the initial purchase, including shipping.
Shipping - Orders returned undeliverable
• I the event an order is returned undeliverable the customer will be contacted for a new deliverable address. Shipping fees will be charged for reshipping of the order.
Returns
See our Returns Policy for item return information.